As part of our efforts to build stronger relationships with our stakeholders in the justice system, our senior leaders held Meet-and-Greet Information Sessions with Roster Lawyers and members of the Judiciary in November. These sessions took place in Calgary, Red Deer, Lethbridge, Edmonton and St. Paul (a session scheduled in Grande Prairie was unfortunately cancelledContinue reading Building a stronger relationship with Alberta lawyers
Starting October 21, 2019, all in-person applications for legal aid coverage in Edmonton will be accepted only at the Edmonton Law Courts at 1a Sir Winston Churchill Square. Legal Aid Alberta’s (LAA) Edmonton office will no longer accept in-person applications. This change to intake and reception services in Edmonton will bring us in line with theContinue reading Need to apply for legal aid in Edmonton? Head to the Courthouse!
Last month we announced a client call back feature had been introduced in our client call centre. We are happy to report that in just this first month there have been over 6,300 callback requests and we are already seeing very positive results and significant benefits for our clients. Legal Aid Alberta (LAA) understands thatContinue reading Call Back Feature a ‘Win-Win’ for Clients
Legal Aid Alberta (LAA) provides support to some of the most vulnerable in society, including new immigrants or those who have left their lives behind to escape persecution. Our commitment to protecting the rights of all our clients can be seen in a recent success story related to a refugee claimant. A young woman fromContinue reading ‘We are a welcoming place to many diverse peoples’
Last year Legal Aid Alberta (LAA) received over 185,000 phone calls and provided a lawyer to Albertans in nearly 52,000 cases. With so many people looking for help, the organization is always looking for better ways to serve Albertans, and especially how to assign lawyers faster and more effectively. Recently a project was launched thatContinue reading New Process Speeds up Service for Legal Aid Alberta Clients
“Legal Aid Alberta has worked hard to build constructive relationships with its stakeholders and its clients because our management, staff and Board of Directors cares deeply about the wellbeing of our clients, and believes that we can best serve Albertans when we collaborate effectively with others in the justice system.